Sales and Marketing, Customer Service, Lead Tracking and Assignment, Contact History, Document Management ( e-mails, attachments and correspondence ), Manage Donations and Registrations Programs, Surveys, Time Tracking and Billing, Routing and Mapping for Installation and Service Calls; Phone System Integration with PBX, Skype and SIP Phones, Click to Call all Phone Numbers from within the database (No Manual Dialing Required), Generate Reports on the fly, Unlimited Leads Capacity and much more.
Then give yourself a competitive advantage with a Business Management Solution from Total Database Solutions, TDS. Whether you are an individual or a Call Center, TDS, Guarantees to make you more efficient.
With TDS you will be able to manage the entire Sale Cycle Process from, Lead Generation to Sale Orders and Billing.
* Keep all information related to your potential customers at your finger tips * Accurately track all communications and correspondence * Send letters, Company brochures, forms or quotes to your customer from within the application by Fax or email * This saves time and money and increases productivity by decreasing the need to print and fax. These mundane tasks often hog your employee's precious time * Click to Call Prospects - Auto Dial Prospects phone number directly from the database
Calendar & Events
* Schedule all events (appointments, phone calls, To Dos) * Send your event directly to your mobile device * Share calendar and events * Manage staff and productivity